Last updated: 14 October 2026. This is an English translation of our Dutch privacy statement.
Ampflow Energy handles your personal data with care. Here you can read which data we use, why, how long we keep it and what your rights are. In short: we only use what is necessary, we never sell anything on, and we do not place tracking or advertising cookies.
Who are we?
Ampflow Energy is a trade name of BBJL B.V., Graafschap 5, 5431 DE Cuijk, the Netherlands, Chamber of Commerce (KvK) 81004311. BBJL B.V. is responsible for processing your personal data. Send questions or requests to info@ampflowenergy.nl.
Which data do we use, and what for?
| Data | Purpose | Legal basis |
|---|---|---|
| Name, address, email and phone number | Processing your order, delivery or collection, contact about your order, invoices | Performance of the contract |
| Data for the Deed of Assignment (Model A) | Recording and handling the transfer of your right to the VAT refund | Performance of the contract |
| Payment details (such as payment status and the account you paid from) | Processing payments, refunds on withdrawal or return | Performance of the contract |
| Invoice and accounting data | Bookkeeping | Legal obligation (tax retention) |
| Customer account (if you create one) | Viewing your orders | Performance of the contract |
| Email address on the waiting list (if you sign up) | Letting you know when something becomes available | Consent; you can unsubscribe at any time |
We do not ask for your citizen service number (BSN). We do not take decisions about you that are made solely by a computer.
Who do we share your data with?
- Mollie processes your payment (iDEAL and other payment methods).
- Dutch Tax Administration (Belastingdienst): only the data needed for the VAT refund under the Deed of Assignment.
- Our accountant, for the accounts.
- Authorities that are legally entitled to it, such as the Tax Administration during an audit.
With parties that process data on our behalf, we make agreements on security and confidentiality. We never sell or rent out your data, and we do not pass it on for advertising.
How long do we keep your data?
- Invoices and accounts: 7 years (legal retention obligation).
- Deed of Assignment and related data: 7 years.
- Customer account: until you ask us to delete it.
- Waiting list: until you unsubscribe or until the launch is over.
- Visitor statistics: individual visits 13 months, after that only totals.
Cookies
We only place functional cookies: cookies needed to make the site work. No analytics cookies and no advertising cookies. That is why we do not ask for consent and you do not see a cookie banner.
| Cookie | Purpose | Duration |
|---|---|---|
| wp_woocommerce_session_… | Remembers your cart during your visit | 2 days |
| woocommerce_cart_hash, woocommerce_items_in_cart | Lets the site know there is something in your cart | Until you close the browser |
| wordpress_logged_in_…, wordpress_sec_… | Only when you log in (customer account or admin) | Until you log out, or 14 days with “remember me” |
| vl_lang | Remembers your language choice (Dutch, English, German or French) | 1 year |
| wordpress_test_cookie | Checks whether your browser accepts cookies when logging in | Until you close the browser |
When paying you go to Mollie; Mollie places its own functional cookies there. Our fonts are on our own server, so your browser does not connect to Google or other parties for fonts.
Visitor statistics
We keep track of how the site is used so we can improve it: how many visitors come, how they arrive (for example via a search engine or directly), roughly from which region, at what times and which pages they view. For this we use Matomo, which runs on our own server. The data does not go to Google or any other party.
Matomo places no cookies. Your IP address is stored shortened straight away (the last two parts become zeros), so it can no longer be traced back to you; the region is determined before shortening and then only kept as a city or province. Personal codes in links, such as in a cancellation or appointment link, are removed from the address before it is stored. We delete the individual visit data after 13 months; after that only the totals remain. Legal basis: legitimate interest. If you do not want to be counted, turn on “Do Not Track” or a statistics blocker in your browser.
Contact form
If you use the contact form, we receive your name, email address and question by email so we can answer you. We keep that email as long as needed to handle your question, and after that only if it belongs to an order or invoice. Legal basis: your consent, which you give when sending.
Security
Our sites run on our own server in the Netherlands and are only reachable via a secure connection (https). Only we have access to the admin.
Your rights
You may view, correct or delete your data, and you can object to its use or ask us to restrict it. You can also ask to receive your data in a file. Send your request to info@ampflowenergy.nl; we respond within one month. Data we are legally required to keep, such as invoices, can only be deleted once the retention period has ended.
Do you disagree with how we handle your data? Let us know first. You can also file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
Changes
If we change this privacy statement, you will see it from the date at the top. For important changes we inform existing customers. If the English and Dutch versions differ, the Dutch version applies.